Global

UX Audit Services to Enhance Usability and Customer Experience

ABOUT THE SERVICE

01
User Flow Analysis
Examine the pathways your users take and identify any friction points.
02
Interface Inspection
Scrutinize the interface for consistency, intuitiveness, and clarity.
03
Accessibility Evaluation
Ensure that your platform is usable by everyone, including those with disabilities
04
Competitive Benchmarking
Measure your platform against industry standards, top competitors and design principles.
05
Feedback Loop
Collect and analyze user feedback to comprehend their needs and pain points.
06
Recommendation Report
Provide actionable insights and strategies for improvement.

User Behavior Analysis
Monitor real user interactions to identify areas of friction.
Competitive Insights
Draw parallels with industry leaders and the current trendsto spot areas of improvement.
Heuristic Evaluation
Use established usability principles to review your product or website.
Feedback Synthesis
Pool in direct user feedback to refine the UX.
Actionable Recommendations
Offer concrete, actionable plan for each step to elevate the user experience.

01
A seamless UX leads to more user interaction and longer stays.
02
Streamlined user paths and intuitive interfaces drive conversion rates up.
03
A well-audited UX leads to happier, more satisfied users who return and recommend.
04
Identify and eliminate pain points that increase the user churn rate.
05
Regular audits ensure you're always a step ahead of the competition and industry standards.

01
During a site or product overhaul, before introducing major changes, understand current pain points.
02
When numbers start falling, a UX Audit can reveal underlying issues.
03
Before or after introducing new tech features to ensure compatibility.
04
As part of a periodic check to keep your platform or software in top shape.

81%

of executives recognize the value of UX, but only 59% of them claim that they can effectively measure it. - Clutch

32%

of people would stop interacting with the brand after one bad experience - PWC