Introduction to Enterprise UX
Oct 20, 2020
The information technology industry is filled with software that the users hate but are forced to use anyway. One specific area where this happens more than you’d like it to is Enterprise level Softwares. The organizations tend to invest less time and money in the software solutions to be used by the employees. A classic example is Hershey’s failure in 1999, wherein the busiest times of the year (Halloween) weren’t capable of delivering up to 100 million USD worth of orders, just because of a software failure. So how do you design an elegant solution that makes someone hate their 9 to 5 jobs a little less? That’s where Enterprise UX comes into the picture. We’re going to explore this together. Enterprise UX is for the internal software or the applications that the employees on their day to day jobs use. Here the end-user is an employee of your own or other organizations where the software will be used. One of the best things you can do for empowering employees is to give them smart and efficient tools that save time and help them do their jobs with better accuracy, and why not make it a little fun. We have listed down a few challenges which a designer can face while designing an Enterprise UX.
'People ignore designs that ignore people.'