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9 Fintech UI Challenges That Hurt User Trust
Most Fintech UIs look sharp; few actually feel secure. 86% of Singaporeans say they need to feel confident that their money and data are safe while using online banking. Designing for trust today goes beyond encryption; it’s also about UI clarity. Building a Fintech UI isn’t just about making things look clean…
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Designing a Secure Fintech Product in Singapore: 2025 Guide
If your fintech app makes users hesitate—even for a second—you’re losing trust. And in fintech, trust is everything. In 2024, the global average cost of a data breach hit $4.4 million. Across ASEAN, including Singapore, breaches cost $3.23 million on average – making security a make-or-break priority for fintechs. With MAS tightening controls…
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Design Tools That Shape Better Digital Experiences in 2025
Let’s be honest: a designer without the right design tools is like a chef without a knife. Sure, you can try to cut potatoes with a spoon, but why? In 2025, technology is moving faster than my cat with a laser pointer, and design tools are becoming smarter, faster, and… friendlier! Artificial intelligence, augmented…
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Why AI in Financial Services Fails Without UX Design
Financial institutions are investing more than ever in AI – with global spending reaching $35 billion in 2023 and projected to hit $97 billion by 2027. From KYC automation to predictive risk scoring, the potential is massive. But most AI tools fail where it matters most: the user experience. Despite advancements in generative AI,…
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How to build a Robo Advisor: Expert Step-by-Step Guide
Globally, the number of robo advisor users is expected to reach 34 million by 2029. In Singapore, adoption is even stronger! Over 59% of investors already use robo platforms, with assets under management (AUM) set to surpass SGD 5.45 billion in 2025. But here’s the catch: Most robo-advisors in Singapore still feel…
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Build a Personalized Banking App with 7 Best AI Features
Did you know that DBS Bank has already earned US$750 million from its AI investments, and its profits will soon exceed US$1 billion in 2025. Banks aren’t just adopting AI – they’re building businesses around it. In fact, 92% of financial firms in Singapore now use AI, and over 57% of them are applying…
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10 Best AI-driven Customer Insights Tools for Product Teams
Are your customer expectations outpacing your team’s ability to keep up? In markets like Asia & Singapore, where digital adoption is high, this is the new reality. Traditional customer insights methods like surveys, NPS scores, and interviews are now becoming too slow, too shallow, and too fragmented to capture what your customers truly…
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Best Personalization with AI Practices for Banking Product
Banks worldwide are betting big on personalization with AI. From predictive savings nudges to intelligent chatbots, AI promises to transform customer experiences. Yet, the reality is different – most AI features look advanced on paper but end up unused in practice. Personalization with AI in banking isn’t about adding flashy tools. It’s about designing…
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Why Super App Fintech Models Fail & How to Avoid It
Super app users are expected to hit 3.5 billion by 2025. But here’s the catch: In fintech, reports show that only 4.6% of users stay active after 30 days. This flips the super app dream on its head, and it’s one of the key reasons why super app fintech models often fail…
UX Design
