Process

Jyoti Keswani
  • How to build a UX Roadmap for Your SaaS Product

    How to build a UX Roadmap for Your SaaS Product

    Shocking but true – nearly 60% of SaaS businesses struggle to turn a profit, and many fail outright! The culprit? Poor product-market fit and a frustrating user experience.   In fact, experts estimate that 6 out of 10 SaaS businesses don’t make any profits as well.   The reason? Besides being wrong product-to-market fits (PMF),…

  • SaaS Onboarding Design: The Ultimate Checklist

    SaaS Onboarding Design: The Ultimate Checklist

    Did you know that more than 1 in every 2 apps that are installed are uninstalled within 30 days of being downloaded?   Moreover, 74% of potential customers even switch to other solutions if the onboarding process gets complicated!   For SaaS businesses, SaaS customer onboarding is the first and most crucial touchpoint with users.…

  • 10 Powerful SaaS UI Tips to Reduce User Drop-offs in 2025

    10 Powerful SaaS UI Tips to Reduce User Drop-offs in 2025

    Did you know that Churn is often called “the silent killer of SaaS growth!”   In fact, SaaS companies face an average monthly churn rate of 3-7%, which, for small to medium-sized businesses, can skyrocket to 36-76% annually!   So, why do SaaS businesses struggle with churn?   More often than not, the culprit is…

  • 7 UX Design Patterns to Reduce SaaS Churn Rates in 2025

    7 UX Design Patterns to Reduce SaaS Churn Rates in 2025

    Imagine hosting a high-stakes event: you’ve sent out the invitations, and guests arrive with anticipation, but before the festivities begin, they start to leave.   Frustrating, right?   This scenario mirrors a common challenge in the SaaS world—User Churn. Users sign up for your service with enthusiasm but often depart prematurely as the experience doesn’t…

  • Customer Experience Design in 2025: Key Trends & Strategies

    Customer Experience Design in 2025: Key Trends & Strategies

    What if we told you that 73% of customers say a single extraordinary experience can make them fall in love with a brand? Now imagine the power of delivering that consistently – it’s what Customer Experience Design is all about.   In 2025, the game has changed. Customers don’t just want great products or services;…

  • How UX Audits Scale Businesses by Fixing Bottlenecks

    How UX Audits Scale Businesses by Fixing Bottlenecks

    Did you know that 73% of customers now prioritize seamless digital experiences over product price or quality? For businesses, this means that even a single usability hiccup can lead to losing valuable customers to competitors. In such a landscape, UX Audits are a survival strategy.   A UX Audit digs deep into your product’s design…

  • UX Consulting : Solving Business Challenges Through Better UX

    UX Consulting : Solving Business Challenges Through Better UX

    Imagine embarking on a journey to elevate your product’s user experience but lacking a clear route to success. That’s where UX consulting steps in—as your trusted guide, providing a roadmap to craft exceptional user experiences while achieving your business goals.   UX Design and UX Research, the dynamic duo in the world of UX consulting,…

  • How User Experience Agencies Fuel SaaS Innovation

    How User Experience Agencies Fuel SaaS Innovation

    Did you know that companies lose 35% of their customers due to poor user experience? In the SaaS market, where competition is fierce and user expectations are sky-high, businesses can’t afford to fall behind in delivering exceptional user experiences. That’s why User Experience Agencies have become the unsung heroes of the SaaS industry.   These…

  • Enterprise Website Design: 8 Must-Have Features

    Enterprise Website Design: 8 Must-Have Features

    Your enterprise website design is your brand’s first impression, sales engine, and trust builder, all rolled into one. Yet, too many businesses treat it like a static brochure rather than a powerful tool for growth. Imagine showing up to a black-tie event in flip-flops – would you command attention? Probably not.   A high-performing enterprise…