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How the Best Fintech Super Apps Win in 2025
Over 45% of global super app revenue in 2024 came from financial services and payments! In fact, mobile wallet payments reached $14 trillion, as 65% of super app users prefer financial transactions inside a single platform instead of juggling 5 different apps. And in 2025, we’re seeing this shift in fintech super app…
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How AI Super Apps Will Lead Digital Business in Singapore
If you had the choice, would you juggle between 20 apps every day or just use one app to perform all your tasks? You’d choose the super app, right? That’s why more than 50% of Singaporean customers use super apps regularly now! As AI capabilities mature, Singaporean enterprises are now turning them…
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How Super Apps Are Building the Next Era of Ecommerce
Imagine a one-stop shop app that lets you shop, pay, chat with friends, order dinner, book a ride, and settle your bills – without ever leaving the screen. That’s a super app. And for millions of users, it’s already part of daily life. The global super apps market is on track to…
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What Is a Super App & Why Singapore Businesses Should Care
“In the next decade, the most valuable real estate won’t be your storefront or website – it’ll be a single icon on your customer’s phone.” That icon could be a Super App – a multifunctional platform bringing together payments, transport, shopping, entertainment, and more into one seamless, AI-powered experience (often referred to as an…
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Lead Generation Forms: Design Tips That Work
Lead generation is the backbone of any growth-focused marketing strategy. In 2024, 91% of marketers cited it as their number-one goal. That’s why your lead capture form needs to do more than exist. It needs to be converted. Whether you place it on your site or social media, form design plays a key role in…
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B2B Mobile App Interface Design: What Works in 2025
Did you know that Singaporeans spent an average of 4.51 hours per day on mobile apps? That time isn’t just spent scrolling feeds – mobile usage has also become increasingly business-critical, with more B2B platforms shifting to mobile-first models across industries like logistics, finance, & field services. Yet despite this shift, many B2B…
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What Are AI Agents? A Beginner’s Guide for Business Leaders
AI agents are no longer experimental – they’re powering real business workflows in 2025. From customer support to internal analytics, they’re automating tasks without needing an engineering team. But with all the hype around “agentic automation,” it’s easy to get lost in the jargon. This guide cuts through the noise. Designed for CXOs, founders,…
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How to Build a CX Strategy That Aligns with Product & Design
A Survey found that 73% of customers point to experience as a key factor in their purchasing decisions, ranking it just behind price & product quality And yet, most companies still treat CX strategy like a downstream support function – disconnected from how products are built or how interfaces are designed. That’s where…
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Build a Winning Customer Journey Map in 5 Simple Steps
Your users aren’t just leaving – they’re silently bouncing because your Customer Journey Map isn’t guiding them to value. A solid Customer Journey Map does more than chart steps: it reveals where users hesitate, feel confused, or drop off. A recent report found that 89% of companies compete on customer experience, and those with…
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