-
What Common Pitfalls Should You Avoid in App Development?
App development failures are rarely about tech — they’re about decisions. From blown budgets to abandoned MVPs, the cost of getting it wrong in Singapore is steep. The Singapore application development software market is projected to reach about USD 576 million by 2025, growing steadily, fueled by the country’s strong tech ecosystem and…
-
How Digital Sustainability Shapes Singapore’s Tech Future
In 2026, digital platforms are among the fastest-growing sources of carbon emissions – contributing over 3.4% of global GHG output, more than the aviation industry. From bloated interfaces to energy-intensive cloud services, digital design now directly impacts sustainability. Singapore’s tech sector is responding fast. Under initiatives like Green Plan 2030 and IMDA’s Green ICT…
-
Customer Experience Trends in Singapore to Watch in 2026
In Singapore’s digital economy, one poor interaction is all it takes to lose a customer. A staggering 86% of customers would request a refund due to poor service, and 85% would switch to a competitor if the experience didn’t meet their expectations. That’s not just a signal – it’s a siren for CX and…
-
What Does Great Omnichannel Design Look Like in 2026?
In 2026, great omnichannel design isn’t about being everywhere – it’s about being everywhere with purpose. The best products now deliver AI-driven personalization, seamless customer journeys, and trust-first customer experiences that feel unified and human. Yet, most companies still struggle. A recent study shows 75% of consumers want a seamless omnichannel experience, but siloed…
-
Designing a Secure Fintech Product in Singapore: 2025 Guide
If your fintech app makes users hesitate—even for a second—you’re losing trust. And in fintech, trust is everything. In 2024, the global average cost of a data breach hit $4.4 million. Across ASEAN, including Singapore, breaches cost $3.23 million on average – making security a make-or-break priority for fintechs. With MAS tightening controls…
-
How Generative AI in Fintech Is Shaping Singapore Banks
Generative AI in Fintech is reshaping banking in Singapore. Local leaders like DBS, UOB, and OCBC are moving beyond pilots, using AI for personalization, compliance, and risk intelligence under the Monetary Authority of Singapore’s Smart Nation push. The momentum is clear: global AI in financial services is projected to hit USD 83.1 billion by…
-
10 Best AI-driven Customer Insights Tools for Product Teams
Are your customer expectations outpacing your team’s ability to keep up? In markets like Asia & Singapore, where digital adoption is high, this is the new reality. Traditional customer insights methods like surveys, NPS scores, and interviews are now becoming too slow, too shallow, and too fragmented to capture what your customers truly…
-
Top 5 Super App Development Companies in Singapore for 2025
68% of APAC internet users now interact with super apps, Over half (51%) of Singaporeans engage with them regularly! Clearly, the opportunity is great for businesses looking to build a super app. But behind that opportunity lies a hard truth – It’s easy to list 15 features on a roadmap. It’s much…
-
How to Build a CX Strategy That Aligns with Product & Design
A Survey found that 73% of customers point to experience as a key factor in their purchasing decisions, ranking it just behind price & product quality And yet, most companies still treat CX strategy like a downstream support function – disconnected from how products are built or how interfaces are designed. That’s where…
Amey Patil
