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How UX Impacts Trust and Growth in AI FinTech Products
In 2025, AI-powered FinTech apps are everywhere — but trust isn’t. Singapore alone is home to over 1,000 FinTech startups, many riding the AI wave. But here’s the catch: users don’t care how smart your app is if they can’t understand it, trust it, or use it without second-guessing. This is where most…
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ProCreator vs In-House vs Other Agencies: What Real Outcomes Look Like
Helping product leaders choose not just a vendor — but a way of working that actually proves value. The real question behind “Why you?” When product or design leaders reach out to us, the first conversation is almost always about outcomes. Then, just before the decision, the familiar questions arrive: “Why…
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How Product Design Can Drive Better Omnichannel Strategies
Most omnichannel strategies look good on slides but break in real life. One screen shows a slick UI, the next one shows a broken layout, and the third demands users restart the journey entirely. Here’s the real problem: tech stacks are evolving faster than the customer experience they’re meant to support. And that’s where…
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Top 7 Tips for Effective FinTech App Security Design in 2025
From investment apps to crypto wallets to all-in-one super apps, the FinTech boom in Singapore and around the world is accelerating. But with growth comes rising cyber threats, data misuse, and growing user distrust. The Cyber Security Agency of Singapore (CSA) found that local organisations have adopted, on average, about 70% of essential cybersecurity…
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Why AI in Financial Services Fails Without UX Design
Financial institutions are investing more than ever in AI – with global spending reaching $35 billion in 2023 and projected to hit $97 billion by 2027. From KYC automation to predictive risk scoring, the potential is massive. But most AI tools fail where it matters most: the user experience. Despite advancements in generative AI,…
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Complete Guide to Conversational AI in Financial Services
Banks stand to save $1 trillion through chatbots by 2030! From smart AI finance advisors to advanced AI assistants for customer support, the use of conversational AI in financial services has accelerated over the years. Yet, despite widespread adoption, most banking chatbots still frustrate users. Why? Studies point to poor user experience…
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Need a Super App Development Company? Use This Checklist
The Super app race is on… The global super app market is expected to make a huge leap, as it will reach 545.28 billion SGD by 2030. Yet building a super app is a different beast altogether. As a business preparing to enter multiple verticals, you’re not just building a simple mobile app;…
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Best User Experience Design Singapore Guide for Fintech
According to PwC, 78% of fintechs in Singapore have already recalibrated their business models in the past 3 years – introducing new products, entering new sectors, or restructuring entirely. As the fintech industry rapidly evolves in the country, user expectations around digital usability have also surged. Fintech companies now face a different kind of…
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7 KPIs Your Web Development Company Must Track
47% of users expect a website to load in 2 seconds or less, as per our UX 2025 Stats & Insights Report. That’s not a preference—it’s a performance standard. In 2025, modern web development for business means measurable ROI. And if your web development company isn’t meeting that bar or thoroughly tracking…
Rashika Ahuja
