Namrata Panchal

Namrata Panchal
  • 9 Fintech UI Challenges That Hurt User Trust

    9 Fintech UI Challenges That Hurt User Trust

    Most Fintech UIs look sharp; few actually feel secure.   86% of Singaporeans say they need to feel confident that their money and data are safe while using online banking.   Designing for trust today goes beyond encryption; it’s also about UI clarity.   Building a Fintech UI isn’t just about making things look clean…

  • Build a Personalized Banking App with 7 Best AI Features

    Build a Personalized Banking App with 7 Best AI Features

    Did you know that DBS Bank has already earned US$750 million from its AI investments, and its profits will soon exceed US$1 billion in 2025.   Banks aren’t just adopting AI – they’re building businesses around it. In fact, 92% of financial firms in Singapore now use AI, and over 57% of them are applying…

  • Top 5 UX Principles for Super App UI Design

    Top 5 UX Principles for Super App UI Design

    By 2025, global super app usage is expected to reach 3.5 billion users.   Moreover, 68% of people across the Asia-Pacific already interact with super apps.   Global platforms like Grab, Shopee, & WeChat have become indispensable today not just because they offer multiple services, but because they wrap those services in remarkably intuitive experiences…

  • How the Best Fintech Super Apps Win in 2025

    How the Best Fintech Super Apps Win in 2025

    Over 45% of global super app revenue in 2024 came from financial services and payments!   In fact, mobile wallet payments reached $14 trillion, as 65% of super app users prefer financial transactions inside a single platform instead of juggling 5 different apps.   And in 2025, we’re seeing this shift in fintech super app…

  • What Are the Biggest Super App Trends in 2025?

    What Are the Biggest Super App Trends in 2025?

    The number of super app users globally is expected to reach 3.5 billion in 2025 — a clear sign that customers are swiftly embracing this digital evolution.   In fact, 68% of APAC internet users already interact with super apps, and over half (54%) of Singaporean digital consumers engage with them regularly.   Super apps…

  • What Is a Super App & Why Singapore Businesses Should Care

    What Is a Super App & Why Singapore Businesses Should Care

    “In the next decade, the most valuable real estate won’t be your storefront or website – it’ll be a single icon on your customer’s phone.”   That icon could be a Super App – a multifunctional platform bringing together payments, transport, shopping, entertainment, and more into one seamless, AI-powered experience (often referred to as an…

  • Amazing Mobile App Interface Design Checklist for 2025

    Amazing Mobile App Interface Design Checklist for 2025

    Did you know that 84% of Singaporeans use mobile apps daily, spending around 4.5 hours on average each day! This makes mobile-first experiences highly critical to retention, revenue, & brand loyalty in this country.   Moreover, the same study found that over 60 to 75% of users prioritize ease of navigation and functionality as the…

  • B2B Mobile App Interface Design: What Works in 2025

    B2B Mobile App Interface Design: What Works in 2025

    Did you know that Singaporeans spent an average of 4.51 hours per day on mobile apps?   That time isn’t just spent scrolling feeds – mobile usage has also become increasingly business-critical, with more B2B platforms shifting to mobile-first models across industries like logistics, finance, & field services.   Yet despite this shift, many B2B…

  • Top 10 Customer Experience Design Agency in Singapore

    Top 10 Customer Experience Design Agency in Singapore

    Customer experience is slipping – and fast!   In Singapore and across Asia-Pacific, 37% of brands saw their CX scores drop, while another 58% made no progress (as per a recent 2025 report).   Meanwhile, customer expectations are only rising. Zendesk reports that 3 in 4 customers are willing to spend more with businesses that…