Ivan

Ivan
  • Mobile-First Design Patterns for Complex B2B Services

    Mobile-First Design Patterns for Complex B2B Services

    Last Tuesday, I watched a compliance officer snap photos of her passport in the Denver airport bathroom. Not the ideal lighting for identity verification, right? She was trying to complete KYC onboarding for a new trading platform, squinting at her phone screen while balancing her carry-on against the stall door.   That’s the reality of…